Refund Policy – hhoutfit

At hhoutfit, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.

🛍️ Return & Refund Eligibility

  • You can request a refund within 7 days of receiving your order.

  • The item must be unused, unwashed, and in original condition with all tags and packaging.

  • Refunds are not applicable for:

    • Sale or discounted items.

    • Items with visible wear, damage, or misuse.

    • Underwear, innerwear, or personal hygiene-related products.

🔄 How to Request a Refund

  1. Contact us via email or WhatsApp with your order number and a brief reason for the return.

  2. We’ll provide return instructions.

  3. Once we receive and inspect the product, we’ll process your refund.

💳 Refund Method

  • Refunds will be processed to your original payment method (Bkash/Nagad/Bank).

  • Processing time: 3–7 business days after product inspection.

🚚 Return Shipping

  • Return shipping cost will be borne by the customer unless the return is due to:

    • Wrong item delivered.

    • Damaged or defective product (with proof).

📞 Need Help?

For any questions, please contact us:

  • 📱 WhatsApp: [Your WhatsApp Number]

  • 📧 Email: [Your Email Address]

  • 📍 Facebook/Instagram: @hhoutfit