❓ Frequently Asked Questions — hhoutfit

1. 🛍️ What kind of products do you sell?

At hhoutfit, we offer a wide range of stylish and comfortable outfits for all occasions — including casual wear, traditional wear, and trendy fashion items for both men and women.

2. 📦 How do I place an order?

You can place an order directly through our website by adding your desired items to the cart and completing the checkout process. You’ll receive a confirmation email once your order is placed.

3. 🚚 Do you offer home delivery?

Yes! We offer fast and reliable home delivery across Bangladesh. Delivery charges may vary based on your location.

4. ⏱️ How long does delivery take?

Typically, it takes 2–5 working days for deliveries within Dhaka and 3–7 working days for outside Dhaka.

5. 💳 What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • bKash/Nagad/Rocket (Payment details will be shared at checkout)

  • Online payment (if enabled on your website)

6. 🔁 What is your return or exchange policy?

We accept returns or exchanges within 3 days of receiving the product, only if:

  • The product is unused

  • You received a wrong or damaged item
    Contact our support team with a photo for assistance.

7. 🧾 How can I track my order?

Once your order is shipped, we’ll send you a tracking ID via SMS or email. You can use it to check the status of your delivery.

8. 📱 How can I contact your customer support?

You can contact us via:

  • Phone: [Your Number]

  • WhatsApp: [Your WhatsApp Number]

  • Facebook Page: [Your Page Link]

  • Email: [Your Email]

9. 🎁 Do you offer any discounts or sales?

Yes! Keep an eye on our homepage and social media pages for flash sales, discount offers, and seasonal promotions.